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Refund Policy


Zarah Tex Pvt Ltd doesn’t fall under the general refund policies and terms & conditions. The policies and processes for this sale do not support issue of refunds of any kind. To know more, please reach out to us.

You can always contact us for any question:

Delivery Locations:

Delivery within the country will only be possible to areas which are listed with the shipping/courier service providers.

International shipping available with additional payment, to all countries listed with the shipping /courier service providers.

Delivery Time:

Despatch of the outfit both retail/customized will only be possible upon full payment of the order

For international couriers the outfit will be dispatched only once we receive the courier amount.

Our staff will update you on the shipping charges, depending on the weight of the package and the delivery location.

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

Size and colour cannot be changed after placing the order. Kindly follow the product selection tip to get the correct Size.

Orders placed cannot be cancelled